89bd1 Privacy Policy

89bd1 (referred to herein as "we", "our", or "the platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on your personal privacy. This privacy policy describes what information we collect, how we use it, and what steps we take to protect your data. This policy has been established to ensure the rights and protection of all users.

By registering with 89bd1 or using any of our services, you agree to the methods of data collection and use described in this privacy policy. If you do not agree with any terms of this policy, please refrain from using our platform and contact us.

89bd1 collects various types of information to provide our services and ensure platform security. Details are listed below:

1.1 Registration and Identity Information

When you create an account with 89bd1, we collect the following information:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or passport details (for identity verification where required)

1.2 Financial Transaction Information

To process deposits and withdrawals, we collect the following information:

• bKash, Nagad, Rocket, or Upay number
• Transaction amount and date
• Transaction ID
• Deposit history and withdrawal records

1.3 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect:

• Gaming history and preferred game categories
• Betting amounts and outcome records
• Duration of active sessions on the platform
• Bonus and promotion usage information

1.4 Technical Information

To maintain platform security and performance, we automatically collect the following information:

• IP address and device type
• Browser type and operating system
• Cookies and session data
• Login time and session duration

89bd1 uses collected information only for specific and legitimate purposes. We use your information for the following reasons:

2.1 Service Delivery and Account Management

• To create and keep your account active
• To process deposits and withdrawals
• To provide bonuses and promotional offers
• To accurately display gaming history and balance

2.2 Security and Fraud Prevention

• To prevent unauthorized access
• To identify and block suspicious transactions
• To ensure account security
• To detect fraudulent activity

2.3 Legal Compliance

• To meet age verification requirements
• To comply with anti-money laundering regulations (AML/KYC)
• To adhere to applicable laws and regulations
• To assist law enforcement agencies where required

2.4 Service Improvement

• To improve platform performance and user experience
• To plan new games and features
• To improve customer support
• For responsible gaming monitoring

2.5 Communication

• To send important account-related notifications
• To share promotional offers and updates (with your consent)
• To provide customer support services

89bd1 never sells or rents your personal information to third parties. However, information may be shared in the following specific circumstances:

3.1 Payment Processors

To process deposits and withdrawals, we share the necessary transaction information with payment service providers such as bKash, Nagad, Rocket, and Upay. This information is used solely for the purpose of completing transactions.

3.2 Technology and Game Providers

Game provider companies on our platform (such as Pragmatic Play, PG Soft, JILI, Spribe, and others) may receive necessary technical information to ensure gaming services. Their own privacy policies apply.

3.3 Legal Obligations

If we are legally required to do so by court order, government directive, or request from a law enforcement agency, we may provide the necessary information. In such cases, we will provide only the information that is legally required.

3.4 Security Emergencies

89bd1 reserves the right to share necessary information with relevant authorities if serious fraud, money laundering, or other criminal activity is detected.

89bd1 has adopted the highest technical and organizational measures to protect your information. Our security framework is described below:

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all information transmitted between your browser and our servers secure. Sensitive information such as passwords and financial data is stored using high-grade encryption.

4.2 Access Control

Access to your information is restricted to authorized personnel only. Each member of staff is given access only to the information necessary to carry out their responsibilities.

4.3 Regular Security Audits

Our systems undergo regular security audits. Any security vulnerabilities are identified and resolved promptly.

4.4 Data Retention Policy

Your information is retained only for as long as required for legal and service purposes. Even after an account is closed, certain information may be retained for the period required by legal obligations. After the designated period, information is securely deleted.

Cookies and similar technologies are used on the 89bd1 platform. These technologies help improve your user experience.

5.1 Essential Cookies

These cookies are essential for the basic operation of the platform. Without them, login, transactions, and gaming sessions will not work properly. These cookies cannot be declined.

5.2 Functionality Cookies

These cookies are used to remember your preferences and settings, such as language preference and other personal settings. They make your experience easier each time you use the platform.

5.3 Analytics Cookies

These cookies are used to analyze how the platform is used. They help us understand which features are used most, which assists us in improving the quality of our services.

5.4 Cookie Controls

You can control or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause some platform services to not function properly.

As a user of 89bd1, you have several important rights over your own personal information:

6.1 Right to Access

You have the right to view what information we hold about you. Contact our support team to receive a copy of this information.

6.2 Right to Correction

If any information we hold about you appears to be incorrect or incomplete, you may request a correction. We will make the necessary corrections as quickly as possible.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain information necessary to meet legal obligations for a set period.

6.4 Right to Object to Processing

You have the right to object to your information being used for marketing purposes. You may opt out of marketing communications at any time.

6.5 How to Exercise Your Rights

To exercise any of the rights listed above, contact us via our 24/7 live chat support or by email at [email protected]. We will endeavor to process your request within 30 business days.

89bd1 provides services only to individuals aged 21 and above. We do not knowingly collect personal information from minors.

An age verification process is followed at the time of registration. If a person registers using false information and this comes to our attention, we will immediately close their account and delete the collected information.

If you believe that a minor has registered on our platform, please notify us immediately at [email protected].

89bd1 may update this privacy policy from time to time. Changes may occur in the following circumstances:

• If legal or regulatory requirements change
• If significant changes are made to our services or technology
• To ensure better protection for users
• If new payment methods or game providers are added

For any significant changes, we will notify you via your registered email address or through the platform. The updated policy will take effect from the date it is published.

Continued use of the platform after an update will be taken as your agreement to the revised privacy policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated privacy team is ready to answer all your questions.

Upon receiving any privacy-related complaint, we will promptly investigate and take the necessary steps. We take every complaint seriously and are committed to earning the trust of our users.

To learn more about our services, visit the About Us page or find answers to common questions on the FAQ page.